Speech Architecture
Natural conversations. Intelligent outcomes.
A full-duplex conversational voice stack engineered for sub-300ms latency, human-like cadence, and deep business reasoning.
Streaming Speech Recognition (ASR)
Acoustic models trained on Indian dialects, heavy accents, code-switching (Hinglish/Tanglish), and noisy telephony channels.
Contextual Intent & Dialogue Reasoning
Understands complex conversational context across 20+ turns, preserving user requirements, objections, and sentiment nuances.
Dynamic Tool Execution Layer
Executes real-time database queries, calendar slot verification, and CRM updates during live calls.
Neural Speech Synthesis (TTS)
Lifelike vocal delivery with natural pauses, breathing cadence, pitch modulation, and accent fidelity.
Imperceptible to the human ear. Zero awkward delays or robotic pauses.
Multilingual Voice Intelligence
Voice AI built for India and the world.
Deliver localized, accent-fluent voice conversations across 10 major languages with code-mixing and dialect comprehension.
"Good afternoon! I am calling from Shris AI to confirm your consultation schedule for tomorrow."
WARM ESCALATION PROTOCOL
AI when it can. Humans when they should.
Shris AI automatically transfers complex conversations to human specialists with complete contextual briefings and zero customer friction.
Sentiment & Confidence Tracking
The neural engine continuously evaluates objection severity and caller requests for human specialists.
if (confidence < 0.85 || request === "HUMAN") Real-Time Context Packaging
Within 200ms, Shris AI synthesizes the call into a 3-bullet briefing with verified intent and customer parameters.
Seamless Human Pickup
The Account Executive answers already knowing the customer’s exact requirements without asking them to repeat themselves.
DISTRIBUTED VOICE RUNTIME
One agent or one million conversations.
Engineered for massive horizontal scalability, resilient telephony failovers, and sub-300ms conversational execution at national scale.
Elastic Telephony Grid
Direct SIP interconnects with tier-1 national and global telecom carriers with automatic failover within 40ms.
Distributed Worker Nodes
Stateless voice agent workers scale up or down dynamically based on queue depth, handling high-volume bursts.
Low-Bandwidth OPUS Stream
Custom jitter buffers and low-bandwidth OPUS compression ensure crystal-clear voice clarity even on 2G/3G networks.
Mission-Critical Governance
Distributed tracing across every conversational turn with automated anomaly detection and live fail-safes.
SOVEREIGNTY & SECURITY
Enterprise security and privacy built into the foundation.
Designed for financial institutions, healthcare providers, and regulated enterprises requiring strict data boundary controls.
Zero Data Retention (ZDR) Mode
Enterprises can configure automatic, immediate shredding of call recordings and transcripts once CRM sync completes.
End-to-End Voice Encryption
All telephony audio streams are encrypted in transit via SRTP/TLS 1.3, with all databases encrypted with customer-managed keys.
Dedicated VPC Deployment
Deploy Shris AI within your isolated AWS, Azure, or GCP Virtual Private Cloud (VPC) with complete data sovereignty.
Role-Based Access & Audit Logs
Granular RBAC permissions with immutable audit logs recording every agent modification and tool invocation.